Van rental
Reserve a van for your use at the time you need. The van will be picked up from our office in Vähä-Heikkilä as agreed, or alternatively we can deliver the van directly to you for an additional fee.
When renting a van, you must present a valid B driving license and sign a rental agreement.
Payment is made either in advance before rental or upon delivery of the car, in cash or by card.
The vehicle is delivered with a tank full of Diesel.
Van return
The van will be returned to our office at the agreed time or alternatively we can pick up the van from the agreed address for an additional fee. For late return of the van without a separate agreement, we charge €30 / starting hour.
The vehicle must be returned in the same condition as when it was handed over. The vehicle's tank must be filled with diesel before return. If the tank is not full, we will charge €30 / time + the amount filled. No rubbish may be left in the vehicle. The rental company may charge €45 / hour for unreasonable cleaning costs.
If the vehicle is damaged or the trip is interrupted due to a technical fault, please contact the lessor first. In the event of damage, also contact the police.
In the event of damage, the deductible is €1,000. The deductible will be charged to the tenant.
Rental terms
Van Rental Terms and Conditions
1. Use of the Vehicle
1.1 The renter is obliged to take special care of the vehicle and to use it with caution. The vehicle may only be used in the ordinary manner for which it is intended.
1.2 The renter undertakes to drive the vehicle personally. The vehicle may only be handed over to another driver if explicit permission has been recorded in the rental agreement. This restriction does not apply to persons employed by the renter or members of the renter’s household. All drivers must hold a valid driving licence.
1.3 The use of the vehicle for illegal purposes, competitions, towing, driving on ice outside officially marked ice roads, or for driving instruction, is strictly prohibited.
1.4 The vehicle must always be locked when parked or left unattended.
1.5 Upon receiving the vehicle, the renter must check its condition and immediately notify the rental company of any defects discovered.
2. Responsibility for the Vehicle and Its Equipment During the Rental Period
2.1 Basic Liability of the Renter
The renter is liable, up to the maximum deductible specified in the agreement, to:
a) compensate for any damage to the vehicle or its equipment during the rental period,
b) replace any parts or accessories lost during the rental period,
c) pay a daily fee of €20 for downtime caused by damage, up to a maximum of 30 days. Downtime begins from the date of damage if the vehicle is unroadworthy. The renter is released from liability if they can reasonably demonstrate that they were not negligent.
2.2 Renter’s Full Liability
The renter is fully liable for all damages to the vehicle or the rental company if such damages are due to:
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intent or gross negligence,
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use of the vehicle under the influence of alcohol or drugs,
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use for criminal purposes, or
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any other material breach of the rental agreement.
2.3 The renter is released from liability if the rental company receives full compensation from insurance, the party causing the damage, or from the other party’s insurance company in a traffic accident.
2.4 The renter is liable for all fines, parking violations, and overload charges incurred during the rental period, and must notify the rental company immediately of any such penalties.
3. Deposit and Cancellation
3.1 The rental company has the right to require a reasonable deposit at the beginning of the rental. This deposit may be used to cover any undisputed charges under the agreement.
3.2 Cancellations must be made no later than 4 days before the agreed rental start date. A cancellation fee of €20 will be charged. If the cancellation is made later, or if the rental is not cancelled at all, the rental company is entitled to charge the costs of the lost rental period.
4. Rental Company’s Obligations
The rental company must deliver the vehicle to the renter in proper working condition and in compliance with legal requirements, at the agreed time and place. The company must also provide the renter with sufficient instructions for vehicle use. If the renter does not receive the vehicle as agreed, they are entitled to a rent reduction corresponding to the defect or to terminate the agreement.
5. Odometer
The distance driven is measured by the vehicle’s odometer. If the odometer is damaged by the renter, they are liable to pay for the damage and for the estimated mileage calculated by the rental company. If the renter notices a malfunction in the odometer, they must immediately inform the rental company.
6. Fuel and Vehicle Maintenance
The renter must pay for the fuel consumed. The vehicle must be returned filled with diesel fuel. Refuelling must be done at one of the following stations: Shell Martti, Shell Mäntymäki, ABC Puistomäki, or ST1 Stålarminkatu. The renter is responsible for any damage caused by the use of incorrect fuel. A receipt or other proof of refuelling must be presented upon return.
During the rental period, the renter is responsible for maintaining the vehicle’s basic operating condition, including checking engine oil, coolant level, and tyre pressures.
7. Actions in Case of Defects, Damage, or Theft
The renter must immediately notify the rental company of any defect, damage, or theft of the vehicle. In the event of theft, the police must be notified without delay. The rental company will then instruct the renter on the necessary measures to be taken.
In the event of a traffic accident, the renter must immediately notify the rental company. If liability is unclear, the renter must notify the police. The police must always be notified if personal injury is involved. In the case of a collision with a wild animal (e.g., a deer), the renter must always notify the police and provide the rental company with the police report.
Failure to comply with these obligations makes the renter liable for any resulting damage to the rental company.
8. Technical Faults
If the vehicle develops a technical fault or other significant defect during the rental period that prevents its safe use, the renter may demand that the defect be remedied or that the rent be reduced accordingly. If the defect prevents further use, the renter may terminate the agreement. The agreement cannot be terminated if the rental company provides a replacement vehicle within a reasonable time. The renter may claim compensation for the defect, up to the total amount of the rental agreement.
9. Returning the Vehicle
The vehicle must be returned at the agreed time and place. Any changes to the return time or location must be agreed upon in advance with the rental company, and additional costs may apply. The rental period ends when the vehicle has been returned to the agreed place in the required condition.
If the vehicle is not returned at the end of the rental period and no agreement has been made with the rental company, the matter will be reported to the police.
Failure to comply with the return terms entitles the rental company to recover any financial losses from the renter.
10. Termination of the Agreement
The rental company has the right to terminate the rental agreement during the rental period if it becomes apparent that the renter is in material breach of the terms. The rental company may also terminate the agreement at its own discretion if the renter is deemed incapable of handling the vehicle properly. If use of the vehicle is prevented due to damage or theft, the agreement is automatically terminated upon notification of the incident. In such cases, the renter must immediately return the vehicle to the rental company.
11. Taking the Vehicle Outside Finland
Taking the vehicle outside Finland is prohibited without the written permission of the rental company. The rental company decides on the granting of permission on a case-by-case basis.
12. Disputes
Any disputes shall primarily be resolved through negotiation between the parties. If no agreement is reached, the renter may submit the matter to the Consumer Disputes Board. For breaches of these terms, the rental company is entitled to recover reasonable costs, starting from €30.